Contact Petshop

Contact Us

  • Our office for Sales and Customer support is located in Buford, Georgia. USA. There are no puppies on the premises.

  • You can be reached through the following number: These are the only numbers we use. Make sure to confirm the number you are receiving a message from to protect yourself from the impostors. 678.631.7877 (PUPS) – Sales and 678.631.8870 – Delivery Arrangements (Texting only please) This line does not have access to sales information.

  • Please add country code +1 if you are calling or texting from outside of United States.

  • We recommend contacting us via ‘WhatsApp’ as it allows us to communicate with multiple clients at the same time and allows us to send you large files such as videos and photos where we cannot go through regular text messaging. We are not affiliated or paid by WhatsApp.

  • Download Whatsapp from their website

  • Hours of Operation

  • Our time zone is Eastern Standard Time. (UTC-5)

  • We observe national holiday for the United States.

  • Monday to Friday.

  • Sales team is available from 10 AM to 8 PM

  • Delivery arrangements are from 10 AM to 6 PM

  • All messages left outside of our operation time will be returned the following business day.

  • Please understand, with the growing number of inquiries per day, we may not be able to get back to you immediately. Please kindly allow up to 24 hours for us to get back to you.