Puppy Pet Shop/Teacup Puppy Petshop

Health Guarantee

One Year Health Guarantee:

  • We are more than just a business, and our relationship with you continues well farther the day your teacup puppy comes home.

  • We provide a one year health guarantee that covers congenital health defects from the date of purchase

  • You must notify us immediately if your puppy becomes ill, does not eat well, or shows any other signs of distress for a period of thirty (30) days from the date of purchase.

  • Examine your puppy to a licensed veterinarian within 72 hours from the time of purchase

  • If your teacup dog is found to have any life threatening or genetic defects, you must notify us immediately and provide a written veterinarian's statement that includes the complete diagnosis of the puppy's condition within 48 hours of diagnosis. We withhold the right to have the diagnosis verified by another veterinarian of our choice and/or require you to have specific tests run on the puppy to verify the diagnosis.

  • In case of replacement, we will send you the same sex, breed, and quality you paid as soon as available and only after the puppy and all papers have been returned (in satisfactory condition). Shipping is the customer's responsibility. Teacup puppy must not be euthanized without initial written approval from the Puppy Pet Shop. Your puppy will only be replaced if health problems are life threatening and are attributed merely to a hereditary problem and are not due to accident or injury.

  • If your teacup puppy dies and requesting a replacement puppy or refund, you must have an autopsy performed by a State Laboratory, to determine the cause of death at your expense. Your puppy will be replaced or refunded, only if the death was caused by a covered genetic problem or an illness the teacup puppy had at the time of purchase.The Puppy Pet Shop does not guarantee the size, color, hair length, texture, temperament and/or house training abilities of your teacup puppy.

  • It takes normally 4-6 weeks before the booking can be arranged which makes the puppy at around 4 months minimum before they can travel. We issue two-stage initial vaccinations, serial numbers and certification of the vaccines.

  • We are not responsible for any veterinarian’s bills unless previously agreed to in writing by The Puppy Pet Shop.